You’re frustrated, your clients are frustrated and you’re worried that you’re going to start losing business. When you raise your concerns with your developers their responses are vague and unsatisfactory.

Even when new features do ship, there are bugs, things are missing and something else invariably breaks.

Those deadlines are looming but your developers alway seem to prioritise new client work over your feature requests and you’re feeling disempowered.

It doesn’t have to be this way.

Your application’s reliability is poor. There always seem to be speed issues or small outages that always happen at the worst possible moment.

When something go wrong it takes days to get things resolved.

Your developers don’t seem to understand your business. They seem more interested in building new software rather than working with what you already have.

It is possible for you to have an engaged and responsive development team.

The server that your application sits on is old. You’ve read horror stories in the news about sites getting hacked and you’re worried that this might happen to you.

Whenever a problem occurs on your site the first thing you know about it is when a client calls you up to complain.

If the worst happens, the responsibility is going to fall on your shoulders and your boss, clients or investors will be asking you some very awkward questions.

You chat with a friend who seems to have a great relationship with their company’s development team. What’s her secret?

“I get updates on progress and I can re-prioritise features in the development backlog between deployments. We also have semi-regular strategy meetings to give everyone a big-picture overview of the business and ensure that everyone is pulling in the same direction.”

“Whenever I suggest new features they always analyse my requests and often suggest improvements or simpler alternatives that still meet my business goals.”

She’s horrified to hear that your developers still manually deploy using FTP.

“That’s so 1997; insecure and prone to human error. We have automated deployment routines that send everything to test servers that we can all sign-off against before an automated deployment to the live server. Everything is sent over encrypted connections and if there is a problem it’s a push-button process to roll-back to the last stable build.

“I’m not left responsible for all testing. We agree acceptance criteria before a work unit starts and through automated testing routines of both the code and the user interface they ensure that these are all met before I even have to check their work.”

But what about urgent requests, small tweaks or if something goes wrong on the live site?

“We have a retainer and an SLA that guarantees a developer will jump on a problem within 4 working hours. They build slack into their schedule to cater for this so there’s never any conflict with their other client work”

“Normally the first thing I know about a problem is them calling me up to ask me if they can deploy a fix to the production system that their monitoring system picked up from the server logs or noticed that the site was running really slowly”

You leave your friend thinking that you’d like to know what your options are. Can you get your current development team to improve, and if not, where should you turn?

Get a ready-to-use game plan that will tell you exactly how to level-up your development project.

A web development roadmap is a blueprint of strategies that will help you implement positive change in your project.

Most software projects are owned by busy managers who have to wear lots of other hats. They don’t have time to focus 100% on understanding the ins-and-outs of software development best-practice.

Instead, they rely on their development team to do this for them but, for a multitude of reasons there may be a disparity between the manager’s expectations and the reality of the service that they receive.

Within a week of starting we will diagnose the problems that you’re having with your project and provide a roadmap with the ultimate goal of removing your headaches, getting your project back on track and allowing you to sleep better at night.

Every project is different so the advice given will be unique to you. Your roadmap will be customised for the goals that you have and problems that you’re currently facing.

Here’s how we’ll work with you to get your development roadmap

Firstly we’ll take 2-3 hours in a face to face session, over Skype or Google Hangout, and drill deep into your situation: what pain does your application solves for its users, what new features do you need, what problems are there currently?

After that we will take a look at the code and your current development workflows to see where there may be any holes or room for improvement. And then, we’ll write a custom development roadmap just for you.

The roadmap will contain:

  • Confirmation of your goals & expectations
  • Customised suggestions for meeting these goals & expectations
  • An outline of what needs to be done to get from 1) to 2)

Once you’ve had time to read the report we’ll jump on another call to go through our findings and discuss your options.

Let’s get started

Deep

£995

  • Live video call
  • Business analysis
  • App review
  • Audience
  • Scaling options
  • Full report
  • Review call
  • 4 week turnaround

Deep + Support

£1295

  • Live video call
  • Business analysis
  • App review
  • Audience
  • Scaling options
  • Full report
  • Review call
  • 2 week turnaround
  • Ongoing support via email

This all sounds great, but I have some questions…

Who are you? Why should I trust you?

Siftware has been established for 10 years. We have lots of happy customers who we provide a similar service to. We’re UK based and you can come and meet us in our Shrewsbury HQ.

How do I know you won’t also be ‘too busy’ when I have a problem?

We specialise in supporting existing web applications. We’re not distracted by having to constantly win large new-build software projects, our business is 100% set-up to support businesses like yours.

I don’t want to alienate our current designers or agency

That’s fine, we work well with our peers. We’re not looking to steal away any design work or web design services from them; that’s not what we do. We only supply support services or do maintenance work on complex, behind the scenes web software projects. 

I’m totally fed up with my current developers and want to fire them. Can’t you just take over and make all my problems go away?

Possibly. But before there can be any execution we need to understand your set-up. The roadmapping exercise will give us all a great idea of your project and how we might be able to help you.

I don’t understand the difference between what we’re doing now and the “best practices” that you mention.

If your search for an answer to that uneasy feeling in your gut lead you here, you know deep down that things could be better, even if you don’t know how. Our fixed price roadmap will let you understand those differences for yourself.

I’m busy. This seems like a lot of work for me.

Actually, other than finding the time for a couple of calls and you supplying some basic details; we take care of the rest.

Can you offer any advice if I want to create the roadmap myself?

Sure. Download our free web development guide which provides some detailed advice on how to set-up professional web development workflows. That will give you a great head-start.

Don’t take our word for it

Reliability, expertise, and availability are critically important to us in a supplier. We get that from Siftware, along with an honest assessment of whatever the situation is with our custom PHP applications.

Dr David Claridge – CIO, Risk Advisory PLC

We rely on Siftware to keep our complex SaaS application running and as our business has grown they have ensured that the system has scaled to keep up with the increased demand. They are flexible, responsive and commercially savvy; they work closely with us to ensure that we meet our business objectives

Casey Cole. MD. Guru Systems

Web software drives our business and Siftware helps us keep it all running. Whether that be adding new features, making suggestions for improvements or jumping on urgent problems; they are a core part of our business.

John Wright, CTO. WVP Ltd.

Did that help? Let’s get you booked in…

 

Deep

£995

  • Live video call
  • Business analysis
  • App review
  • Audience
  • Scaling options
  • Full report
  • Review call
  • 4 week turnaround

Deep + Support

£1295

  • Live video call
  • Business analysis
  • App review
  • Audience
  • Scaling options
  • Full report
  • Review call
  • 2 week turnaround
  • Ongoing support via email

P.S. Still need time to think? No problem.

In the meantime you might want to consider getting hold of a copy of our free guide to modern web development.

You may also be interested in some of our free web development guides such as How we work: Portable Web Stack we also have information on our core website maintenance & website support core offerings.